Professional Services

Our Professional Services consist of the following:

Structured Program and Project Management
Requirement Analysis including:
- Business Process Management
- Developing Request for Proposal (RFP)
- Hosting RFPs, Questions and Answer (Q&A) session online
Exploration of alternative Information Technology solutions including IT Analysis and Strategic Planning
Structured Logical Design including:
- Data Modeling
- Database Design
- Design of Prototype Screens
- Design of Programs
Development

Physical database design
Physical structured program design
Coding

Testing
Deployment
Training
Support and Maintenance

Each professional service is customized for the customer depending upon the size, complexity and urgency of the programs and projects. The major features of each of our professional services are as follows:

Program and Project Management

Program and Project management consists of the following steps:

Defining objectives and scope
Defining general business requirements (Business Analysis)
Analyzing current systems, architecture and rollout plan, economics (cost and return) and management structure
GAP analysis

A proposal will be created to describe the tasks and time required to perform the following services:

Requirement Analysis
Exploration of Solutions
Design
Development
Testing
Deployment
Maintenance

This proposal will also include the deliverables such as:

Requirement Analysis Report
Designed Prototype Screens
Description of Solution Features
Time and Cost Estimates and Timeline
General Test Plan

Once the proposal has been approved, all the tasks will be performed. The customer will receive a progress report after each major step or milestone. The completion of each step could be a milestone if the project is large.
Also, the customer can always check the screens and developed programs on the web, since a test version is always available to you.

After deployment of the project, if new requirements or changes to existing requirements are small in scope, such new requirements or changes are handled via a "Change Order". A change order is a small proposal that consists of:

Requirements Description
Solution Features (Deliverable Screens, Logic and Database)
Solution Tasks to be Performed
Time and Cost Estimates

In addition, our program management also includes periodic cost reports that list the following costs over time:

Cost of implemented proposals
Projected cost of proposals that are
- Approved
- To be Approved

Structured Requirements Analysis (return to top)

Structured requirements analysis consists of:

Analyzing current business process regarding:
- Data: Reports and Screens
- Processes: Manual and Automatic

Business Process Management tools are used for this as seen in the following videos:

Defining new business requirements
Documenting the above analysis findings
If needed, develop a Request for Proposal (RFP)
Hosting the RFP on the web if needed
Hosting and managing/monitoring a Questions and Answer session (Bulletin Board) for the RFP

Exploration of Alternative IT Solutions (return to top)

The exploration of alternative IT solutions consists of:

Analyzing current systems, architecture, rollout plan, economics (Cost and Return) and management structure
Project cost of current rollout plan
Define new business requirements
GAP Analysis: Compare current system functions with current and future business and system requirements
Define alternative solutions
Recommend best solution

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