Why Us
Internet Customer Solutions, Inc. differentiates itself from other vendors in the following ways:
Our business offers internet services and solutions that enable your company to maintain your website and intranet/extranet (portals) to a great extent yourself, to run the administration of your business functions online, to collaborate with vendors and customers online, and to call each other online. All this is integrated. This nearly full online automation and integration is very unique in the market.
Our Software as a Service (SaaS) offering puts the administration of your business functions in the cloud. The subscription fee is on a monthly basis. These fees added up on a year basis are peanuts compared with the total life cost of running the same software in your computer center or office. From a revenue point of view you will now be able to concentrate on following up properly with your customers and prospects, and on getting new customers since all your contact information is easily accessible online from anywhere at anytime. You can now share information with your employees and vendors very easily and quickly. Your company productivity increases substantially. SInce our offering is complete, all your business functions (groups/departements) will realize the above savings and revenue gains.
Our 10 years experience in developing websites, portals (intranet and extranet), web applications using Microsoft tools (ASP.Net, SQL, Exchange, Sharepoint, CRM, etc, Servers, Small Business Server) have enabled us to automate from scratch all business functions of several small companies. Those web applications have enabled those companies to double in size.
Everybody is bragging about high quality but proofing is another story. Proof of our high quality comes through in the following items:
Solid clear proposals and contracts
Well structured, clear and detailed logical design specifications
Well documented user manuals
Up to date project management: planned tasks and timeline, actuals, money paid and due.
All this is available online in our Customer Portal.
All the services and solutions we offer, are being used fully to run our company. This website was developed using MS Office Live Small Businesses. The contact manager is being used to capture your comments, questions and contact requests. The document manager and team space manager is being used in our customer portal. Microsoft CRM Online is used for prospecting, customer tracking, quoting and marketing. Quickbooks online is used for our accounting. An Epygi IP PBX is used for calling, and is integrated with MS Outlook Contacts. MS Online Services are used for our email, customer portal, web conferencing and instant messaging. In this way our business keeps up to date with the latest software and hardware releases, and yes sometimes with issues.